Contact information

Aquí tens la traducció perfecta a l'anglès per a la teva pàgina de contacte. S'ha mantingut el mateix to professional, proper i clar perquè qualsevol client internacional ho entengui a la primera:

At Invenia Store, we love hearing from you. If you have any questions about a product, need help with your checkout process, or want to check the status of your order, our support team is completely at your disposal.

To offer you the fastest and most efficient service possible, all our customer support is centralized via email.

📬 Ways to contact us:

  • Support Email: invenialab@gmail.com

  • Customer Service Hours: Monday to Friday, from 9:00 AM to 6:00 PM (except national holidays).

💡 Recommendations before sending your message:

  • If you have already placed an order: Please include your Order Number (e.g., #1024) or the full email address you used for the purchase in the subject line. This will allow us to find your details instantly.

  • Order Tracking: Remember that once your package leaves our warehouses, you will automatically receive an email with your tracking number so you can check the shipping status in real time.

  • Response Time: We reply to all emails within a maximum of 24 to 48 business hours. There is no need to send multiple emails for the same issue, as we always respond in the order they are received.

  • Contact Form: If you prefer, you can also fill out the form below, and we will reply directly to your inbox. We will be happy to help you!